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Galleries // 2020 Spark:Digital // Hitachi airCloud Pro
Hitachi airCloud Pro
Winner - Silver
Designer: Lawrence Chu - Global UX Design Director
Design Type: Apps, Programs & Software
Company / Organization / School: Hitachi–Johnson Controls Air Conditioning, Inc.
Team Members: Lawrence Chu, Irene Ding, Liu Yang , Neha Dhoundiyal, Neha Srivastava, Shikha Kataria & Shailja Tyagi
Air conditioning is stationary, but users are not. By using cloud technology, customers can now access their air conditioning equipment from anywhere at any time. airCloud delivers ultimate freedom and mobility for improved convenience. Cloud technology guarantees future-proof expendability as new app upgrades can be delivered over-the-air. airCloud Pro is a groundbreaking solution for the controls and management of VRF systems, for owners, operators and technicians. Research suggests that the large majority of VRF system owners do not use centralized controls, making AC management a manual and repetitive work. We wanted to offer a simple yet powerful game-changing solution that delivers convenience and peace of mind to both experienced professionals and first-time users. From the smartphone app or web, airCloud Pro provides direct access to unlimited VRF system controls. Users can instantly improve occupant comfort, by monitoring and fine-tuning AC temperature and other advanced settings. Thanks to a flexible scheduling function, the operators can plan and meet the occupants’ demand based on the buildings’ business hours. Air conditioning maintenance is tremendously simplified with airCloud Pro’s troubleshooting function which can detect and track errors remotely. Filter sign informs when an indoor unit requires filter cleaning.