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Winner - Silver
Designer: Philips Experience Design Böblingen
Design Type: Health Experience
Company / Organization / School: Philips
Team Members: Philips Experience Design Böblingen & Sen Sound, LLC
Patient Monitoring alarms in the hospital (especially ICU) can disrupt patient rest and sleep, making minimizing the disturbance to patients a crucial consideration for Philips. The new Philips 2021 alarm sounds create a better experience for hospital clinicians, staff, patients and their families. "Better" means that the sounds are both functional (e.g., attention-getting recognizable, distinct from other sounds) as well as sensible (e.g., not annoying or fatiguing, reasonably pleasant). The aim is for healthcare professionals to have a higher quality of work life and for patients and families to have a more healing environment and safer care from clinicians. This project aligns with all four aspects of the quadruple aim of healthcare providers: enhancing patient experience, improving population health, reducing costs, and improving the work life of healthcare providers. "Unnecessary noise is the cruelest absence of care that can be inflicted on the sick or the well." ― Florence Nightingale